Authy desktop not opening1/7/2024 ![]() Launch the Authy Desktop application on your PC. Once logged in, you will be presented with the Multi-Factor Authentication screen.Ĭlick the code provided, this will automatically copy the code to your clipboard: Once MFA has been enabled on your account by the Prompt Support Team or your Prompt Administrator, browse to . Enter your username and password, followed by Login. Configuring Prompt MFA Using Authy Desktop If you do not have this software installed already, please seek assistance from your I.T. To follow this guide, you will need Authy for Desktop installed on your PC. Configuring Prompt MFA using Authy DesktopĬonfiguring Prompt MFA using Authy Desktopġ year ago by Prompt Support Prerequisite.Log-in Screen - Why do I get the log-in screen when I click on the anonymous user link? Is PROMPT endorsed by the Department of Health? Working Offsite - Why does anonymous user link go to log-in pageĭocument ID - Why have my document IDs changed in the new Prompt? What training and support is available for the implementation of PROMPT?Īgency Admin - Why can't Prompt Admin edit Agency Admin?ĭocument Review Date - Why can't I change the Review Date when checking in a document?īulk Move Documents - How do I bulk move documents?Īudit - Full audit does not show full history of document User Permissions - How do I add or change user permissions? What is Multi-Factor Authentication (MFA)? MFA – What happens if I have lost my smartphone or left it at home?Ĭhrome settings - How to change to enhance Prompt usability?Īpproving a Document - Why can't I see the document I need to approve in the Home Tab? Which document types are supported in PROMPT?ĭo users need to log into PROMPT with a username and password? Username - Why doesn't my old Prompt user name work?Įmail - Auto-generated email notification signature - I don't want my name on them ![]() Incorrect / Missing Font in converted PDF fileĬhecking-in a Document - Where does my document go when I check it in? What footer tags are available in Prompt? Business Continuity Plan/DR - Prompt suggestion
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